← Back Published on

Week one in MyTechBestFriend Apprenticeship

The first week in MTBF Apprenticeship, I got the chance in the ISM guided set to configure company info and welcome page in ServiceNow. I also configured the ServiceNow instance to support inbound and outbound email notifications. There were several labs to assign roles to groups to provide access to all group members and assign roles to individual users. Populating information on CIs in the CMDB was a learning experience that I enjoyed working on.

I am currently working on a ServiceNow Implementation Project where I get to develop a classic menu and mobile menu application. Here I am creating update sets, users, groups and roles and assigning matching groups to each user.